Shipping & return policies

Shipping Methods: We use the carrier with the best rate.
Shipping Rates: Standard shipping rate of $5.99.
Alaska and Hawaii: Standard shipping rate of $5.99.
PO Boxes: We do not ship to P.O., APO, FPO, and DPO Boxes nor Private Mail Boxes (PMB) at this time.
International Shipping: We do not ship Internationally or to the U.S. territories (Puerto Rico, Guam, etc.) at this time.
Order Processing: Orders ship within 3 business days.
Order Tracking: Track your order online with provided tracking.
Address Accuracy: Provide correct shipping info to avoid issues.
Shipping Damage/Loss: Contact us for lost or damaged packages.
Shipping Holidays: Expect delays during holidays.
Policy Updates: Check our website for any policy changes.

Eligibility: Unused and undamaged items in original packaging can be returned within 30 days.
Return Process: Contact us with your order number and reason for return to start the process.
Refunds: Refunds are issued to the original payment method within 3 days of receiving the return. Shipping charges are non-refundable.
Damaged Items: Contact us immediately for damaged or defective items. We'll arrange for a replacement or refund.
Return Address: We'll provide the return address when you initiate the return process.
Policy Updates: Check our website for any updates to our return policy.
Customer Satisfaction: We're here to help. If you have any questions or concerns, please reach out to us at DrBen@PlastiClenze.com.